The revenues in the telecommunication world are shifting
from minutes to services, as more features turns unlimited in
common market packaging.
Increasing your offer with a wide variety of Value Added
Services, will increase Average Revenue Per ...
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Advanced telephony services
Network Operation Center
Starkey designed to work in today's networks, and tomorrow's.
Build-in monitoring system allows real time deep knowledge on the
system status and components. Using SNMPs and other market standard
tools and protocols, we bring out all the paramete...
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Real time Monitoring and alerts
System Monitoring
System Monitoring is essential to ensure that the
underlying infrastructures of telecommunication and video network
will work perfectly in peak times.
Bringing the whole network components under a centralized
monitoring system...
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Communication Security System
The transmission of voice over packet-switched IP networks
- is the most important emerging trends in telecommunications. As
with many new technologies, VOIP introduces both security risks and
opportunities. VOIP has a very different architecture...
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Billing systems
Starkey billing system offers flexible billing supporting
various communication business models:
Pre-paid packages
Post-paid packages
Pay as you go - Auto charging pre-paid account
Having the same centralized system managing both the users
...
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Telecommunication customized CRM
Client relationship management systems In the telecommunication
world knowing your client's means more than just his basic profile
details.
Flooding up essential details on the customers like:
Usage behavior
Frequent destinations
Value added...
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Help Desk
Help desk systems offers your clients a wide variety of ways to
open up a ticket and request for assistance:
Web site ticketing portal
Emails-to-tickets mechanism
Self-service IVR tickets
External call center integration
Incoming SMS ti...
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Least Cost routing
Least Cost routing together with a full Providers management
helps taking into account all key factors when choosing the right
Trunk provider to send the call with.
Destination Price per minute
Quality of trunk
Hour of the day
Day of the wee...
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Marketing results analysis
Statistically analyzed reporting system tracks the source of
your potential customers helping you gain crucial information on
your marketing efforts. Studying the usage and Value added service
consumption of users - segmented by the source or cam...
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Developers SDK
Telephonizing IT systems using a wide variety
of ready-to-roll telephony Application Interface.
telephony integrated web pages and systems, offered many type of
functionalities giving any CRM or ERP the competative edge it
needs:
Filtered CDR...
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