SIP Express Routers

For the provisioning and registrations of 100,000s of SIP extensions over the cloud.

Media Layer

Media gateways centrally managed to provide flexible phone capabilities and high definition sound quality.

Application Layer

Containing all applications involved in the management of thetelephonic traffic. Main features include:

• Billing - real time CDR processing and flexible rating system with fully featuredresellers and clients white-labeled web portals.
• CRM - client relationship management system for all phone users.
• Costumer Care System - managing and monitoring extension status and configurations, with a full help desk application to help with supporting tickets and handling troubleshooting.
• Alternative Provider Failover - for choosing the preferred provider bydestination, time, quality and priority in order to ensure calls completion withseamless failover in case your SIP provider is down.
• NOC - real time monitoring system capable of sending alerts via Email, voiceor SMS reporting system and network events or abnormality.

Data Layer

Storing all system databases and files on a cloud-based storage ensuring unlimited capacities.

Intelligent Call Flow Management

• Plug-ins - ready to use plug-ins for common market business applications.
• PDK - Phone Developers Kit - for full telephony enrichment of any given software.
• Datasheet - start working from excel files with no initial integration necessary.
• Starkey Contacts Management - contact management and integrative tools for your business clients communication needs.